Privacy Policy

1. Information We Collect

We collect only what you give us: your name, email, phone, company and project details when you submit a consultation, audit or newsletter form. We also record anonymous, aggregate usage events (for example, which page a button was clicked on) that are not tied to your identity.

2. How We Use Your Information

We use your contact details to respond to your enquiry, run the free AI audit you requested, and — where you have given us your address — send our monthly newsletter. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Emails We Send

If you request a free AI audit, you receive a short follow-up sequence: an immediate confirmation, then up to three further emails over the following two weeks. If you do not reply, we may send a brief check-in at most once a month, no more than three times, after which we stop.

If you subscribe to the newsletter, you receive one issue a month. We never send you both a monthly check-in and the newsletter in the same month.

Every email carries a one-click unsubscribe link. Unsubscribing takes effect immediately, applies to every kind of email we send, and is permanent unless you ask us again yourself. You can also reply to any message and we will remove you by hand.

4. Cookies & Analytics

Essential storage is used to keep the site working — remembering your cookie choice, your theme, and any form you have part-filled so it is not lost.

We use privacy-focused, cookieless analytics that count visits without identifying you. Cookie-based analytics providers are loaded only if you accept them in the cookie banner, and not at all otherwise.

You can change your choice at any time using the “Cookie preferences” link in the footer.

5. Data Storage & Security

Your information is stored securely and access is restricted to authorized team members. We retain contact information only as long as necessary to serve your inquiry and maintain business records. We implement appropriate technical and organizational measures to protect your data.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us, and you may withdraw consent to marketing email at any time using the unsubscribe link. We will respond to verified requests within 30 days.

7. Contact

For privacy-related inquiries, contact us at hello@victorlabs.co.